Monday, November 09, 2009

ISO 9001 for Software Industry

-- updated quarterly (ISO 9000-3, TickIT,...) --
"Quality will always win if you give it a chance." -- Small Business 2000
Tantara offers easy access to ISO 9001 information (ISO 9000-3, TickIT,...) that is specific to improving a software organization's process effectiveness and product/service potential.
See Tantara's main hotlist for other information.

When reading information on the internet, take note of the standard/model's edition being discussed/compared. Click here for a list depicting the current edition of key standards/models.
Click here for a quick view of the world's maturity regarding software quality and software process capability.


Guidelines for application of ISO 9001 to software development: This web page summarizes ISO 9000-3:1991.

ISO 9000-3:1991 guidelines translated in plain english: Praxiom summarizes their interpretation of ISO 9000-3:1997 and highlights their main points.

ISO 9000-3:1991 checklist: Suggestions and a list of questions to determine whether requirments are met.

ISO 9001 explained clause-by-clause (both 2000 & 1994 editions): This is a good summary of how to interprete the ISO 9001 standard.

ISO 9001:2000 guidance: Lots of guidance here from ISO themselves.

ISO standards for the software industry: Enter software in the keyword field of the form -- if you prefer to view all computing specific standards, enter "information technology" in the keyword field. Then, click the SEARCH button to see the list of ISO standards.

ISO 9001:2000 translated in plain english: Praxiom summarizes their interpretation of ISO 9001:2000 and highlights their main points.

Trillium capability (area 5) - Quality System: Refer to this model's capability area #5 for a phase (level) approach to implementing an ISO 9001 compliant quality system for software development.

Applicability of ISO 9001 to software development: How is ISO 9001:1994 relevant to software development organizations? What is the role of ISO 9000-3:1997?

Briefing--ISO 9000:1994 series: In light of the software development challenge, a briefing on the ISO 9000 series of standards (presented in March 1996).

History and relationship of process standards/models: Software process improvement is often influenced by process related standards/models and thus, it is important that a "change agent" understands the history and relationships of these standards/models.

TickIT description: TickIT is an ISO 9001 scheme for the software industry. Discover the principles and objectives of this scheme.

TickIT--providing confidence in ISO 9001:1994 certification: This paper traces the events that led up to the TickIT initiative, outlines TickIT, and discusses the issues that were outstanding in 1995.
Documents and Reports:

Report: Comparison of ISO 9001:1994 and SEI's SE-CMM V1.1 [pdf]: This is a top level summary of the comparison between the Systems Engineering Capability Maturity Model and ISO 9001.

Report: Comparison of ISO 9001:1987 and SEI's SW-CMM V1.1 [pdf]: M. Paulk's comparison report for SEI, report released in 1994. Comparison is version 1.1 of SEI's Capability Maturity Model for Software (SW-CMM) against the initial release (1987 edition) of ISO 9001. Also see M.Paulk's January 1996 IEEE Software feature article "How ISO 9001:1994 Compares with the CMM V1.1".

Report: Executive overview - TickIT for ISO 9001:2000 [pdf]: This is a quick four page overview of the revised TickIT guide for ISO 9001:2000.
Registered Software Organizations and their Registrars:

Quality Digest's search for ISO 9001 registered organizations: A form is presented; to view all software development organizations registered to ISO 9001in North America, enter "9001" in the "Standards" field and "software" in the "Scope of Registration" field -- leave all other fields blank. -- Note: Click here to purchase a complete directory of all ISO 9000 registered companies in North America.

Registrar Accreditation Board (RAB) accredited ISO 9000 registrars: Enter "33-Information Technology" in the scope field of the form presented at the bottom of this page. Click SUBMIT button to see a list of RAB accredited "ISO 9000 registrars for the software industry".

Standards Council of Canada (SCC) accredited ISO 9000 registrars: This is the current list of SCC accredited ISO 9000 registrars.
Governing agents for ISO 9001 and related software industry schemes:

ISO: The home (web) site for the International Organization for Standardization.

ISO Members: This is a list of all ISO Members--view this list to determine who is the ISO Member representative for your country.

ISO's Technical Sub-Committee #176-SC2 (re: Quality Management/Assurance): This site is provided for work specific to ISO 9001 and 9004 -- checkout this site for the many guidelines regarding transitioning ISO 9001:1994 to ISO 9001:2000

ISO's Technical Committee #176 (oversees Quality Management/Assurance): This site is for the TC176 committee members who oversee work pertaining to the ISO 9000 series and related standards/guidelines (e.g., ISO 10000 serries...)

TickIT: The home (web) site for the United Kingdom's TickIT scheme.
If you found this hotlist helpful, imagine what Tantara can do "in person" (consulting / training).
Why consider Tantara's consulting/training?
Tantara is one of the few firms that has proven experience in both software process improvement and ISO 9001 (ISO 9000-3, TickIT, AS 3563).